Temporary Electrical Specialists for Events
Temporary Electrical Specialists for Events

Terms and Conditions of Hire and Services

Terms and Conditions of Hire and Services
1. THESE TERMS
1.1 These are the Terms that apply to the Contract between you and us and upon which we hire the Equipment / provide a Service to you.
1.2 You must read these Terms carefully as they tell you who we are, how we will hire the Equipment to you, how we will provide a Service to you and over what period of time.
1.3 We are Paul Skingsley & Alice Goodey trading as A & P Electrical Solutions. Our registered address is Flat B, The Brown House, High Street, Newport, Saffron Walden, Essex, CB113QY. References in these Terms to “we” / “us” / “our” are to Paul Skingsley & Alice Goodey trading as A & P Electrical Solutions.
1.4 References in these terms to “you” / “your” are to you, the Customer/s, who is / are places an order for the hire of the Equipment or Service with us.
1.5 In these Terms the following words or expressions which begin with capital letters have the following meanings;
• Cancelation Period: a period of seven days after the Contract is entered into where you are able to change your mind (subject to clause 10.9)
• Consumer: an individual person or persons acting for purposes which are wholly or mainly outside his / her / their trade or business.
• Contract: the contract between us and you for the hire of the Equipment or Service we provide.
• Delivery: the transfer of physical possession of the Equipment to you at the Site. 
• Deposit: the deposit amount (if any) set out in our written acceptance of an Order.
• Equipment: the equipment and related items for the use of the equipment (which also includes all replacements or renewals of such equipment and all related accessories and any instructions provided to you by us for the use of the equipment) set out in the Order.
• Event Date: any date that you stipulate in the Order and which we confirm in our written acceptance of the Order under clause 2.2 and being the date/s upon which an event is to take place for which you require the Equipment and/or Service.
• Hire Charge: the amount that you are to pay to us for the hire of the Equipment and any associated Services as set out in the Order.
• Hire Period: the period of time that you hire the Equipment from us which will begin on the commencement date / Delivery date and run for the period stated in the Order.
• Installation Date / Delivery Date: the date that we agree with you in accepting the Order that you take Delivery of the Equipment and Equipment is installed if this Service is included
• Order: an order placed by you with us for the hire of the Equipment and/or Service which must be in writing to us.
• Site: the location at which the Equipment and associated Services is to be delivered and/or installed as set out in the Order.
• Site Plan: an accurate and measured plan of the Site showing and identifying the location of any relevant services and any immovable obstacles.
• Terms: these terms and conditions which shall apply to the Contract to the exclusion of any other terms and conditions which you may seek to impose or incorporate, or by previous course of dealings.
• Representative: a person you nominate to confirm information required for us to carry out our work.
• Risk Period: the time the Equipment is in your possession or under your responsibility.
• Service: The labour we provide alongside the Equipment hire or unassociated with any Equipment hire.
1.6 In “writing” or “written” includes email. 
1.7 If these Terms state that you must not do something this also means that you must not allow someone else to do it. 
2. CONTRACT OF THE HIRE EQUIPMENT AND SERVICES
2.1 Any Order you place with us is an offer by you to hire the Equipment and any associated Services in accordance with these Terms. It is your responsibility to ensure that the terms of the Order are complete and accurate.  
2.2 The Order shall only be deemed to be accepted when we give to you a written acceptance of the Order and we have received the requested Deposit and insurance info. Once we have done so then at that point a Contract for the hire of the Equipment and any associated Services shall come into existence between you and us.
2.3 If we give you a quotation for the hire of Equipment and any associated Services this will not amount to an offer. A quotation shall only be valid for a period of 20 days from its date of issue.
2.4 Before we accept an Order from you, we may ask you for a Site Plan of the Site. It is your responsibility to ensure that the Site Plan is accurate in terms of measurements and identifying any trees, buildings, or other immovable objects and any service supply lines (being things such as overhead cables etc.). 
2.5 A quotation is calculated at the time of enquiry. If an Order is confirmed with you more than 6 weeks before the Event / Install Date it is subject to price increases. 
2.6 You must inform us as soon as possible, and at least fourteen days before the commencement date / Delivery date, of any change to the Site Plan or if you expect there to be any change to the Site Plan before the commencement date / Delivery date or during the Hire Period. If we can reasonably accommodate the change we will do so, but this may mean that there will be a change to the Hire Charge which we will confirm to you in writing. If we cannot accommodate the change, then we may terminate the Contract by giving written notice to you and clause 11.1 shall apply.
2.7 If you do not provide a Site Plan to us when we have asked you to do so, or if there is a change made to the Site Plan and you do not agree to a change in the Hire Charge as a result, then we may terminate the Contract by giving written notice to you and clause 11.1 shall apply.
2.8 We may need further information from you, even once we have accepted your Order. We will contact you to request this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us inaccurate or incomplete information, we may either end the Contract (and clause 11.1 will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for any delay or failure to supply the Equipment (or any part of it) or associated services if this is caused by you not giving us the information within a reasonable time of us asking for it.
2.9 It is your responsibility to ensure that we have adequate access to the Site and the surrounding area to deliver the Equipment and to install the Equipment. We will usually need to have vehicular access onto the Site. If this is not possible you must inform us at the time that you place your Order. If you do not do so, or if you should not give us accurate information, we may either end the Contract (and clause 11.1 will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for any delay or failure to supply the Equipment and any associated Services (or any part of it) if this is caused by you not informing us at the time you placed the Order, or if you should not give us accurate information.
3. HIRE PERIOD
3.1 The Hire Period starts on the Installation Date / Delivery Date and is for the period agreed unless the Contract is terminated earlier in accordance with these Terms.
3.2 If we are prevented from removing the Equipment from site, including but not limited to, bad weather, seized/confiscated Equipment, access disputes or any other reason, the Equipment will remain on hire to you and chargeable until the Equipment is returned to us.
4. HIRE CHARGE AND DEPOSIT
4.1 You shall pay the Hire Charge to us in accordance with the date stated in the Contract / Invoice and in accordance with these Terms. Any additional payments due to us (including but not limited to, under clauses 2.6, 2.8, 2.9 or 5.5) must be paid within 7 days of us providing you with an invoice. All payments shall be made by BACS.
4.2 We calculate the Hire Charge from the information you provide to us in the Order. If there is any subsequent change to the information you give us, for example the Site Plan not being correct, or you advise us of any change to the Site Plan under clause 2.6, you have not advised us of the accessibility to the Site under clause 2.9, or if there is any change of the Site, we shall endeavour to accommodate the changes. However, we may charge you any extra cost we incur as a result. If we cannot reasonably accommodate the change/s then we may terminate the Contract by giving written notice to you and clause 11.1 will apply.
4.3 The hire charge is calculated at the time of enquiry and at the current hire rates. If an order is placed in advance of the event the hire prices are subject to change in accordance with any price increases.  
4.4 This clause only applies if you are not a Consumer. All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
4.5 This clause only applies if you are a Consumer. You must pay us in full the Hire Charge. However, if as a Consumer, you have any complaint or dispute with us relating to the Equipment, Service or the Contract then you may withhold ten per cent of the Hire Charge (“Withheld Amount”) whilst the problem is resolved. If the problem cannot be resolved between us despite our reasonable attempts to do so and there continues to be a disagreement between us and you then either you or we may refer the matter to dispute resolution under clause 18 or ask the court to resolve the matter. 
4.6 If you do not make any payment that is due to us by the date in the Contract / Invoice, then we cannot guarantee Equipment availability for your event. 
4.7 If you do not make any payment that is due to us by the date for payment under the Contract, then we may charge you interest on the overdue amount at the rate of 4% per annum above the Barclays Bank base rate. This interest: 
(i) shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment and you shall pay the interest together with the overdue amount;
(ii) will not apply to the Withheld Amount although we may ask the arbiter of the dispute or the court to award interest under this clause.
4.8 The Deposit is an amount which you pay to us and which we hold as part payment of the Hire Charge. If a Deposit is requested, then the same must be paid within seven days of the invoice date. If you do not pay the Deposit within this time period, then we may terminate the Contract and clause 11.1 will apply. 
4.9 If you cause any loss or damage to the Equipment (in whole or in part) then we shall be entitled as compensation towards the loss or damage to claim from you any money to compensate us for damage caused to the Equipment.
5. DELIVERY AND INSTALLATION
5.1 We shall deliver the Equipment to you and install it at the Site (if included in the quote) on the Installation Date / Delivery Date. We shall use all reasonable endeavours to make Delivery on the Installation Date / Delivery Date however we cannot guarantee delivery in the event of something happening that is outside our control (please see clause 5.8).
5.2 Once we have delivered and installed the Equipment, you are then responsible for it.
5.3 This clause only applies if you are not a Consumer. You or your Representative must be present at the Site when the Equipment is delivered/installed. You or your Representative will be asked to inspect the Equipment once it has been fully delivered / installed and acceptance by him or her shall constitute conclusive evidence that you have examined the Equipment and found it to be in good condition, complete and fit in every way for the purpose for which it is intended (save as regards any latent defects not reasonably apparent on inspection).
5.4 This clause only applies if you are a Consumer. You will be present at the site when Equipment is delivered / installed. We will allow you a reasonable time to inspect the Equipment after it has been delivered / installed and satisfy yourself that the Equipment is in good condition and complete and fit for the purpose for which it is intended. You will inform us as soon as you reasonably can after the Equipment has been delivered / installed if you believe that there is a problem with it and allow us an opportunity within a reasonable time to repair or replace the Equipment.
5.5 You are responsible for ensuring that the Site is suitable for the installation of the Equipment and is clear from all and any objects and debris and that we can access the Site with a reasonably sized vehicle to install the Equipment. If when we attend to undertake Delivery the Site is not suitable for installation of the Equipment and free from objects and debris, we may charge you an additional amount for any work we have to undertake to clear the Site. If it is not possible for us to do so, then we may terminate the Contract and the provisions of clause 11.1 shall apply. We will not be responsible for any delay or failure to supply the Equipment (or any part of it) if this is caused by you not ensuring that the Site is clear from all objects and debris.
5.6 Any damage caused by vehicular access to deliver / collect or access the Equipment to grass, other surfaces or infrastructure is your responsibility and your sole responsibility to rectify.  
5.7 If your hire does not include a full installation, for example but not limited to, the delivery and install of a generator to distribution board only the time allocated onsite is 30 minutes. If You are not ready or You have not prepared the Site adequately for Our Delivery / part install an additional charge at A & P Electrical Solutions current hourly rate will be incurred. 
5.8 We are not responsible for delays outside our control. This includes bad weather which makes the Delivery and / or installation of the Equipment unsafe or impossible, or where it means that we have been unable to remove the Equipment from a previous site where it was installed, or as a result of shortage of labour to carry out the Delivery, or scenarios that are classed as an “Act of God”. We will contact you as soon as possible if an event happens outside our control which means that the Installation Date / Delivery Date is delayed. Provided we do this, we will not be liable for any delay caused. However, if there is a risk that this means that the Delivery / installation will not be completed by the Event Date then you may contact us to end the Contract and receive a refund of any money, including a Deposit that you have paid. 
5.9 If the Services provided by A & P Electrical Solutions necessitate overnight stay, reasonable related accommodation costs and basic subsistence will be charged back to you. 
6. TITLE, RISK AND INSURANCE
6.1 The Equipment shall at all times remain our property. You shall have no right, title or interest in or to the Equipment (save the right to possession and use of the Equipment subject to these Terms).  
6.2 The risk of loss, theft, damage or destruction of the Equipment becomes yours after Delivery. The Equipment shall remain at your sole risk during the Hire Period and any further period of time during which the Equipment is in your possession (“risk period”) until such time as the Equipment is recovered by us.  
6.3 You shall give immediate notice to us in the event of any loss, accident, vandalism or damage to the Equipment arising out of or in connection with your possession or use of the Equipment. You shall also inform the police in the event of any vandalism or theft of the Equipment (or any part of it) and obtain a crime reference number which you shall provide to us.
6.4 You agree that you will cooperate with us and provide us with as much information as we or our insurers reasonably request.
6.5 You will have adequate insurance to cover any repairs or the replacement value of the Equipment and the value of the loss of earnings until a suitable replacement is obtained.  
7. YOUR RESPONSIBILITIES
7.1 You agree that you will during the Hire Period and for any additional period of time in which the Equipment is in your possession:
• use the Equipment solely for the purposes for which the Equipment was designed;
• not tamper with the Equipment or attempt to remove it, deconstruct it or in any other way interfere with the Equipment;
• use the Equipment in accordance with any operating instructions provided in writing or verbally by us or by our agents;
• take such steps (including compliance with all safety and usage instructions provided by us) as may be necessary to ensure, so far as is reasonably practicable, that the Equipment is at all times safe and without risk to health;
• immediately report any damage, loss, vandalism or defect to or in the Equipment to us and to the police;
• make no alterations or additions to the Equipment / Installation;
• keep us fully informed of all important matters relating to the Equipment or which we should reasonably be made aware;
• keep the Equipment at all times at the Site and shall not move or attempt to move any part of the Equipment;
• permit us or our duly authorised representative/s to inspect the Equipment at all reasonable times and for such purpose to enter upon the Site, and shall grant reasonable access and facilities for such inspection;
• not part with control of (including for the purposes of repair or maintenance), sell or offer for sale, underlet or lend the Equipment or allow the creation of any mortgage, charge, lien or other security interest in respect of it;
• not do or permit to be done any act or thing which will or may jeopardise our right, title and/or interest in the Equipment and, where the Equipment has become affixed to any land or building, you must take all necessary steps to ensure that we may enter such land or building and recover the Equipment both during the Hire Period and for a reasonable period thereafter, including by procuring from any person having an interest in such land or building, a waiver in writing and in favour of us of any rights such person may have or acquire in the Equipment and a right for us to enter onto such land or building to remove the Equipment;
• not allow the Equipment to be confiscated, seized or taken out of your possession or control under any legal process, but if the Equipment is so confiscated, seized or taken, you shall notify us immediately and clause 3.2 will apply. We may insist under such circumstance that you shall at your sole expense use your best endeavours to procure an immediate release of the Equipment and shall indemnify us against all losses and expenses we reasonably incur as a result;
• not use the Equipment for any unlawful purpose or allow any unlawful dealings or actions to be carried out with the Equipment;
• at the end of the Hire Period or on earlier termination of this agreement allow us or our authorised representatives access to the Site or any premises where the Equipment is located for the purpose of removing the Equipment; 
• not do or permit anything to be done which could invalidate the insurance on the Equipment.
• obtain and have in force throughout the Hire Period all and any necessary permissions or permits from the Site owner (if you do not own the Site) to install the Equipment on the Site (and provide documentary evidence of the same to us upon request);
• obtain and have in force throughout the Hire Period all and any necessary permissions or permits from the land owner (if you do not own the land) to access the Site (and provide documentary evidence of the same to us upon request);
• obtain and have in force throughout the Hire Period all and any necessary permissions or permits from the Local Authority relating to the planned activity which is to be carried out within the Equipment (and provide documentary evidence of the same to us upon request);
• should electrical power / power generation equipment be required by you and on-site support is not requested / included in the contract, it is your responsibility to ensure electrical Equipment remains in a safe working order throughout the Hire Period.  
• If on-site support is requested / included in the contract you agree to supply A & P Electrical Solutions with food, drink, a dry place to sit and toilet facilities while we are on-site. 
• to check all power generation equipment that oil and water levels are at correct working levels at regular intervals during the Hire Period. If Equipment is damaged due to negligence all costs for repair and loss of earnings will be your responsibility;
• if you allow power generation Equipment to run out of fuel you will be responsible for all repair and loss of earning costs resulting from this negligence; 
• If power generating equipment is included in the Hire you will adhere to the allowed running hours (50 hours per week). If this is exceeded you agree to pay excess hour charges of two thirds of the hourly hire rate. 
• not enter or allow anyone else to enter the area, or the surrounding environment on the Site, whilst it is in the process of being installed or dismantled;
• not use any lighting, heating, cooking or any gas or other appliances close to the Equipment unless we have agreed this with you in writing;
• not affix or suspend any object from the Equipment unless we have agreed this with you in writing.
• use the equipment for your use only and not hire our equipment to a third party without our written permission.
• take the advice from us or our agents of the best location / positioning of Equipment for safety purposes. If you do not alter your requirements after our advice you take full responsibility for all consequences of the hazard. 
Please note: clauses 7.2 and 7.3 only apply if you are not a Consumer.
7.2 You shall fully indemnify us against any damage or liability incurred by us as a result of your breach of your obligations under clause 7.1.
7.3 You acknowledge and agree that we shall not be responsible for any loss of or damage to the Equipment arising out of or in connection with any negligence, misuse, mishandling of the Equipment or otherwise caused by you or your officers, employees, guests, agents and contractors, and you undertake to indemnify us on demand against the same, and against all losses, liabilities, claims, damages, costs or expenses of whatever nature otherwise arising out of or in connection with any failure by you to comply with these Terms.
Please note: clauses 7.4 and 7.5 only apply if you are a Consumer.
7.4 We will be allowed to seek from you any loss or damage that is caused to us as a result of any breach by you of your obligations under clause 7.1. We recommend that you take out full insurance cover in respect of your use of the Equipment and whilst the Equipment is in your possession.
7.5 You accept that use of the Equipment by you, your guests, or anyone else permitted by you to do so is your responsibility and that we accept no claim or liability (unless caused by our negligence).
8. OUR RESPONSIBILITIES
8.1 We confirm that we will not, other than to exercise our rights under these Terms or any applicable law, interfere with your possession or use of the Equipment during the Hire Period.
8.2 We shall dismantle and remove the Equipment from the Site as soon as possible after the end of the Hire Period but time shall not be of the essence for us to do so. Until such time as the Equipment has been removed, the Equipment shall continue to be the responsibility of the hirer.
8.3 A & P Electrical Solutions will not be held responsible for any consequential losses caused to the customer, caused by the failure of equipment or loss of power. Power generation Equipment and mechanical / electrical Equipment by its very nature can be susceptible to failure and therefore the interruption of supply is always possible and can never be ruled out completely. 
9. DATA PROTECTION
9.1 We will require and hold only the minimum amount of personal data from you in respect of your event and for accounting purposes. You agree we may pass personal data to potential suppliers where appropriate. We will not be held responsible for the way in which these suppliers store and use your personal data.
9.2 We will be as discreet about your event arrangements as is reasonably possible. You accept that total secrecy is impossible given the need for us to contact potential suppliers and make arrangements on your behalf. 
9.3 We reserve the right to use photographs of your event for our professional portfolio and website. We will, however, obtain your prior approval before publishing photographs of yourselves.
10. YOUR RIGHTS TO CANCEL
Please note: clauses 10.1 to 10.4 only apply if you are not a Consumer.
10.1 Once the Contract has been entered into, either we or you may terminate the Contract by providing notice in writing to the other within seven days of the date of the Contract / Deposit invoice.
10.2 Given clause 10.1, you should not enter into any other Contract with any third party which will rely upon the hire and use of the Equipment during the Hire Period for a period of seven days after the date of the Contract.
10.3 In the event of cancellation pursuant to clause 10.1 then we shall refund the Deposit and any Hire Charge paid in full within fourteen days.
10.4 Unless cancellation is made under clause 10.1, then upon termination of the Contract for any reason without prejudice to any other rights or remedies that we may have, you shall pay us a sum equal to the whole of the Hire Charge that would (but for the termination) have been payable if the Contract had continued, although we shall make reasonable efforts to mitigate any loss we have suffered.
Please note: clauses 10.5 to 10.12 inclusive only apply to Consumers.
10.5 Once the Contract has been entered into, either we or you may terminate the Contract by providing notice in writing to the other within seven days of the date of the Contract.
10.6 Given clause 10.5, you should not enter into any other Contract with any third party which will rely upon the hire and use of the Equipment during the Hire Period for a period of seven days after the date of the Contract.
10.7 In the event of cancellation pursuant to clause 10.5 then we shall refund the Deposit and any Hire Charge paid in full within fourteen days.
10.8 Unless cancellation is made under clause10.5, you can choose to end the Contract at any time before the Delivery Date / Installation Date, but you must give us notice in writing and you may have to pay us reasonable compensation for any loss we incur as a result.
10.9 In the event that the Installation Date / Delivery Date has already passed, the Equipment has been delivered and installed at the Site, or it is 6 weeks or less until the Installation Date / Delivery Date, you cannot change your mind and cancel. If you cancel after the Installation Date / Delivery Date but during the Cancellation Period, then you shall be liable to pay us the full Hire Charge of the Equipment.
10.10 If you decide to end the Contract during the Cancellation Period, you must inform us of your request to cancel;
• By telephone to 07973656898; and 
• By email to info@apelectricalsolutions.co.uk; or
• In writing to Flat B, The Brown House, High Street, Newport, Saffron Walden, Essex, CB11 3QY; 
In each case above, you should provide full details of your name, address and a brief description of the Equipment ordered.
10.11 You may terminate the Contract with immediate effect by giving us notice in writing if:
• You have a legal right to do so because we have done something wrong;
• There is a risk that the Delivery of the Equipment may be significantly delayed as a result of an event outside our control such as that it may not be delivered and installed in the time for the Event Date (see clause 5.8); or
• A petition is filed, a notice is given, a resolution is passed, or an order is made for or in connection with our winding up.
10.12 Upon termination or cancellation, you no longer have our permission to possess the Equipment and we may, or by our authorised representatives may, without notice, retake possession of the Equipment and for this purpose may enter the Site or any premises at which the Equipment is located.
11. OUR RIGHT TO CANCEL
11.1 We may terminate and end the Contract at any time by writing to you if;
• you do not make any payment to us when it is due and you still do not make the payment within seven days of us reminding you that the payment is overdue;
• you do not, within a reasonable time of us asking for it, provide us with information we reasonably require from you (see clause 2.8);
• you do not make payment of the Deposit on time (see clause 4.7);
• you advise us of a change to the Site Plan which we are unable to reasonably accommodate (see clause 2.6);
• there is not adequate access to the Site (see clause 2.9);
• you do not provide us with a Site Plan when we have asked you to do so (see clause 2.7);
• we find that the Site is not clear of objects and debris and it is not reasonably possible for us to install the Equipment (see 5.5);
• you are made bankrupt or you suspend, or threaten to suspend, payment of debts due to your creditors; or
• where you are not a Consumer, and you are a company or limited liability partnership, and are deemed unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986.
• a breach of health and safety or any other statutory regulation is discovered at any point before or during the hire We reserve the right to cancel the hire at any time.
12. FORCE MAJEURE
12.1 We will not be liable for failure or delay to perform obligations under the Contract in the event of circumstances beyond our reasonable control. Such circumstances include without limitations natural disasters or Acts of God; fire, flood, storm or other weather disruption; acts of terrorism; labour disputes or stoppages (whether involving the workforce of the event or any other party); failure of a utility service or transport network; malicious damage; war; government acts or orders; epidemics, pandemics or outbreaks of communicable disease; quarantines; national or regional emergencies; or any other cause, whether similar in kind to the foregoing or otherwise, beyond our reasonable control.
12.2 In the event of force majeure, when feasible, the customer agrees not to cancel but to reschedule the obligations for a mutually agreed date as soon as practicable after the force majeure condition ceases to exist.
13. WARRANTY
Please note: This section applies only if you are not a Consumer.
13.1 We warrant that the Equipment shall substantially conform to its specification, be of satisfactory quality and fit for any purpose held out by us. We shall use all reasonable endeavours to remedy, free of charge, any material defect in the Equipment which manifests itself during the Hire Period, provided that:
• you inform us of any defect as soon as reasonably possible;
• the defect did not materialise as a result of misuse, neglect, alteration, repair, mishandling or unauthorised manipulation by any person other than our authorised personnel; and 
• the defect did not arise out of any information, design or any other assistance supplied by you.
13.2 We shall use our best endeavours to supply the Equipment as ordered by you. We shall however have the right to provide Equipment which may be different in design, appearance or size to the Equipment ordered.
13.3 If we fail to remedy any material defect in the Equipment in accordance with clause 13.1, then we shall, at your request, remove part or all of the Equipment and, if all the Equipment is removed, refund any money you have paid to us in full, or, if only part of the Equipment is removed, make an appropriate reduction to the Hire Charge payable during the remaining term of the Hire Period.
14. WARRANTY
Please note: This section applies only if you are a Consumer.
14.1 We warrant to you that the Equipment shall conform to its specification, be of satisfactory quality and fit for any purpose held out by us. 
14.2 We warrant to you that the installation of the Equipment on the Site will be carried out with reasonable care and skill.
14.3 We shall use all reasonable endeavours to remedy, free of charge, any material defect in the Equipment or the installation on Site which becomes apparent during the Hire Period and for which we are responsible.
14.4 We are not responsible for any defect which arises as a result of your misuse, neglect, negligence or unauthorised use of the Equipment.
14.5 If the Equipment does not comply with the warranties in clauses 14.1 or 14.2, then you have legal rights and remedies and may be entitled to a full refund and / or to cancel the Contract. You should seek advice from an advice agency (such as the Citizens’ Advice Bureau) or legal advice. In the event that you cancel the Contract, or part of the Contract, we will attend and remove the Equipment (or the part of the Equipment that does not comply with the Contract) from the Site and repay you all or an appropriate proportion of the money that you have paid to us.
15. LIABILITY
Please note: This section applies only if you are not a Consumer.
15.1 Without prejudice to clause 15.2, our maximum aggregate liability for breach of the Contract (including any liability for the acts or omissions of our employees, agents and subcontractors), whether arising in contract, tort (including negligence), misrepresentation or otherwise, shall in no circumstances exceed the Hire Charge.
15.2 Nothing in these Terms shall exclude or in any way limit:
• either your or our liability for death or personal injury caused by our or your negligence;
• either your or our liability for fraud or fraudulent misrepresentation; or
• any other liability which cannot be excluded by law.
15.3 These Terms contain the full extent of our obligations and liabilities in respect of the Equipment and its hiring to you. In particular, there are no conditions, warranties or other terms, express or implied, including as to quality, fitness for a particular purpose or any other kind whatsoever, that are binding on us except as specifically stated in the Contract. Any condition, warranty or other term concerning the Equipment which might otherwise be implied into or incorporated within the Contract, whether by statute, common law or otherwise, is expressly excluded.
15.4 We shall not be responsible for any loss or damage to the Site or to any third party property or land or to any property or land of yours unless the same is caused by our negligence. You accept that when we are delivering and installing the Equipment, that some small amount of damage may be caused to the Site upon which the Equipment is installed as well as the surrounding area. We are not responsible for the cost of repairing any pre-existing faults or damage to the Site, your property or that of any third party.
15.5 Without prejudice to clause 15.2, we shall not be liable under this agreement for any: 
• loss of profit;
• loss of revenue;
• loss of business; or
• indirect or consequential loss or damage, in each case, however caused, and even if foreseeable.
16. LIABILITY
Please note: This section applies only if you are a Consumer.
16.1 We do not exclude in any way our liability for death or personal injury caused by our negligence or that of our employees, agents or subcontractors, for fraud or fraudulent misrepresentation, or for defective products under the Consumer Protection Act 1987.
16.2 You accept that when we are delivering and installing the Equipment, that some small amount of damage may be caused to the Site upon which the Equipment is installed as well as the surrounding area. We will do our best to limit this damage but cannot be responsible for the same. In addition, we are not responsible for the cost of repairing any pre-existing faults or damage to the Site, your property or that of any third party.
16.3 The Equipment is hired to you for domestic and private use only. If you use the Equipment for any commercial or business purpose we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
17. OTHER TERMS
17.1 We may transfer our rights and obligations under the Contract to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights.
17.2 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing. 
17.3 Nobody else has any rights under the Contract. The Contract is between you and us. No other person shall have any rights to enforce any of its Terms. Neither of us will need to get the agreement of any other person in order to end the Contract or make any changes to these terms.
17.4 If a court finds part of these Terms is illegal, the rest will continue in force. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
17.5 Even if we delay in enforcing the Terms, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking the Contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. 
17.6 These Terms and the Contract are governed by English law. 
18. ALTERNATIVE DISPUTE RESOLUTION
18.1 Alternative Dispute Resolution (ADR) is a process where an independent body considers the facts of any dispute between parties and seeks to resolve the dispute without court proceedings. 
18.2 We are a member of NAPIT (The National Association of Professional Inspectors and Testers. Whose address is 4th Floor, Mill 3, Pleasley Vale Business Park, Mansfield, Notts, NG19 8RL). We adhere to the current edition of the Electrical wiring regulations and NAPIT inspects our work to ensure this. NAPIT can offer a mediation service and you can contact NAPIT on 0345 543 0330 or by email at info@napit.org.uk to consider a complaint or dispute. 
18.3 Alternatively, to clause 18.1, you can contact another ADR provider. Details can be found at http://www.tradingstandards.uk/advice/AlternativeDisputeResolution.cfm. However, we do not necessarily agree to use a particular ADR provider.
18.4 In the event that either you or we are not happy with the outcome of ADR, either may still commence legal proceedings.

REVISION DATE OF THESE TERMS AND CONDITIONS: 28th day of each month

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